ElevenLabs

Big scenes rarely come down to one sound, so we built SFX v3 to handle more than ever. Our latest model lets you create richer, more precise sound effects from a single text prompt, with improved music and vocals. Now available inside @ElevenCreative and ElevenAPI.

New from ElevenLabs research: Today we’re sharing more about Cue, our new forced alignment model. It places every character on the audio timeline with more precision than any other aligner we tested. That means the right words show up at the right time. Forced alignment is the step that turns a transcript into timestamps. It’s how subtitles land on time, how dubbed lines match the speaker, and how clicking a word in a transcript jumps to the moment it was said. Most open-source aligners are built for short, clean clips in a limited set of languages. Cue is one model that handles recordings of any length in a single pass. On real-world audio, it was more accurate than every open-source aligner we tested in all 29 languages of our benchmark. It aligns an hour of audio in about half a second on one GPU. Cue already powers every Speech to Text transcription on ElevenLabs, and it’s available on its own through the Forced Alignment API. Read the full post: https://elevenlabs.io/blog/cue-aligner

The longer the conversation, the higher the success rate for voice agents. We analyzed 469 agents running both voice and chat in production and saw an interesting pattern. When the conversation gets complex, voice is the fastest path to resolution. https://elevenlabs.io/blog/voice-wins-complex-stressful-conversations

Internal agents built with ElevenAgents save teams across ElevenLabs more than 1,200 hours a month. Today we’re sharing how we build them and what we’ve learned. The agents started in Slack as a way to look up internal information, and now answer more than 5,000 questions a month, such as “Who are our top customers with logo rights in the UK, France, and Germany?” Some of the agents also act on requests. When someone reports a bug, our triage agent searches Slack for context, checks for duplicate tickets, and opens a Linear ticket assigned to the right team. It opened more than 150 tickets last month. Our Forward Deployed Engineer agent builds customer demos straight from a Slack thread, creating a working agent configured for that prospect’s use case. Read more about how we build them: https://elevenlabs.io/blog/internal-ops-agents

What does it take to enable humans to engage with AI agents about their health insurance? @CloverHealth found out, with voice agents facilitating how members engage with their health plan, including care check-ins, navigating plan benefits and instant access to member inquiries, and transferring to a Clover Health team member whenever human support is needed. Head of Strategy for the Office of the Chairman, Cameron Pringle, joins @ashleyekramer on Nov 11 to explain how. Apply to join: https://elevenlabs.io/summit/new-york